Your Zencare profile
Help with your Marketing profile, account access, availability, inquiries, and membership questions.
Get Marketing support →People here to help
A little guidance goes a long way
We’re the team behind your Zencare support requests. We help you find answers, work through account questions, and make the most of the tools you use.
Support for your practice
From building your presence to managing your day, we’ll help you find your next step.
Your practice tools
Guidance for Practice Management, Private Pay Booster, and Stripe payments, with the right request form for each product.
Get ZPM support →Get Private Pay Booster support →Get Stripe support →Support for your therapy search
You don’t have to navigate the website on your own. We can help you understand your options and get connected.
Finding and contacting a therapist
Help using search filters, browsing profiles, and understanding how to reach out to a provider.
Account and website questions
Help with Zencare account access and website issues. For treatment, appointment changes, or clinical questions, contact your provider directly.
Get account support →When we’re here
Send a request at any time. Our team will follow up during support hours.
How we’ll help
Choose the topic that fits your question and send us a request. Include your account email, what happened, and any error message. You can reply to our email to keep the conversation going.
Please leave sensitive health information out of your message and screenshots.
Let’s find the right help
Choose your product or tell us what you need help with.
Already contacted us?
Request history is coming soon. To follow up on a request, reply to the email from our support team.
Check an existing request · Coming soon