Clients who contact you via Zencare will receive an automated email with the option to anonymously share a testimonial or private feedback about their experience. Testimonials will be shared privately with you via email first, and it is then up to you to decide if you would like them to publicly appear on your profile.
You'll have complete control over what appears on your profile, and can choose which testimonials to share. We will never post testimonials publicly without your consent.
To view your testimonials and client feedback and manage what shows up on your Zencare profile:
Navigate to the "Testimonials" section of the Zencare Members Portal, under "Edit Profile" within the left-hand column.
This will bring you to the Testimonials & Feedback page:
Client Feedback is only shown for your reference, and can not be displayed on your profile.
If you have testimonials, you will be given the option to toggle the testimonial to "Display" if you would like it to appear on your profile. Leave the toggle in the default "Hide" mode to keep it hidden:
To confirm the addition of any testimonials you decide to display, visit your Zencare profile and scroll to the bottom—they will be featured at the bottom of your profile right underneath the "Additional session information" section.
If you're interested in learning more about the Zencare testimonial process, we have collected some FAQs here.