Two industry leading providers, one connected solution!
Zencare Practice Management has been partnered with Stripe since 2018 to provide private practice clinicians with a seamless payments integration that facilitates secure electronic credit card processing. The connection provides clinicians with the convenience of accessing everything you need for payments and reconciliation within the Zencare platform - no need to use an external dashboard or reports.
Our aim is to make it easy for therapists to process a range of payments, so you can focus on what you do best: providing dedicated therapy to your clients.
What is Stripe Payments?
As a therapist, accepting payments from your clients is an essential part of running your business. However, managing payments manually can be time-consuming and prone to errors, and it can also come with the added stress of handling sensitive financial information.
Stripe Payments, an integrated payments processing solution powered by Stripe, is a simple and powerful way to accept payments from directly within your Zencare account. The Stripe Integration for Zencare is available to all clinics doing business in the U.S. and Canada. With it, you can accept all major credit cards and opt clients into secure PAD (pre-authorized debit agreements) to process EFT (electronic funds transfer) transactions from your customers.
Stripe is a secure PCI Hosting Provider that will enable you to process payments in a PCI Compliant manner.
Why choose Stripe Payments?
A Seamless Client Experience
With Stripe Payments, you can securely save client cards and bank account details to client profiles, or have clients enter it themselves through Zencare's client portal for online booking. With securely saved payment methods on file, you can seamlessly bill your client's payment method immediately following a session without asking them to pull out their card. Clients will appreciate the flexible payment options, and you'll spend less time sending payment reminders and following up on unpaid sessions.
Easily Manage Client Payment Records
No more having to manually update patient payment records via keystrokes and clicks as your next appointment is waiting to see you. You can charge the payment methods already on file in Zencare, Stripe will process the payment, and your client billing status will be updated automatically. Funds will be deposited directly to your designated merchant bank account via scheduled payouts from Stripe.
Simplified Reconciliation
Private practice owners, office admins, and therapists can manage session attendance, financial documents, billing, and notes for clients from within one singular comprehensive practice management platform. By using Stripe Payments, you and your accountants will no longer need to manually reconcile payments accepted through mobile devices, card terminals, or processed by any other third party non-integrated providers.
Easy To Understand Pricing
With the Stripe Payments bundle you'll know exactly how much you're paying to process transactions regardless of what credit card your patient chooses to pay with. This eliminates month-end surprises associated with typical variable pricing programs. And with no fixed monthly fees, you only pay per transaction, when you use the service.
The fee for credit card payment processing with Stripe is 2.9% + 30 cents for transactions with U.S cards, or 3.9% + $0.30 for international credit cards. The fee for EFT transactions is 1% + $.30, no matter the region. This fee is deducted at the time of processing by Stripe, prior to being paid out to your bank account.
Streamlined EFT Acceptance
Stripe's EFT payment solution allows your practice to easily accept bank transfers directly through your Zencare account. No more having to reconcile bank transfers initiated from outside your practice management platform.
Smarter Saved Cards
Stripe Payments saves client card details, so they can continue to work even if the issuing bank replaces the physical card. Stripe works with card networks and automatically attempts to update saved card details whenever a customer receives a new physical card (for example, replacing an expired card or one that was reported lost or stolen). This allows you to boost revenue with higher authorization rates and use Stripe Payments without interruption.
Support You Can Count On
You will always have one central support contact for your payment processing needs, the Zencare Customer Advocacy team! We'll be with you every step of the way to answer questions and provide support when needed. You won't have to deal with multiple payment providers, each with their own support systems, which can be time-consuming and frustrating. With Zencare as your central support contact, you can rest assured that you'll receive prompt and reliable support for any payment-related issues.